This section provides orientation on managing calls in the Monitoring section.
In this section you can monitor the progress of calls and occurrences and view alerts by selecting previously created filters. Additional features that are common to this section and the Manage Calls and Monitoring sections are also available. These features include viewing and sending observations with information on calls and occurrences, viewing reports, and associating calls and occurrences. For organizational purposes, the documentation on these common features is grouped under a separate topic. For more information, see Chapter 13: Dispatch -> Common Features in the Map for the Dispatch Solution.