How to Reopen an Event through the Workflow App (Android)

This topic explains how to reopen closed events through the Workflow app. Note that to view closed events in the main list of events, the Show Only Open Events option must be disabled in your device. Also note that child events whose parent events have been closed cannot be reopened unless their parent event is reopened, and that reopening the parent event does not impact the status of the child events. To reopen events through the app, the authenticated user must have permission to reopen events in the system.

1.    In the list of events, tap the event you want to reopen.

2.    In any event tab, tap Options () and then tap Reopen Event (see figure below).

3.    In the pop-up window that appears, tap Comment to enter a reason why the event is being reopened using up to 4,000 characters. This field is required.

4.    Tap Save to reopen the event (see figure below). If you want to quit the operation, tap Cancel or any area outside the pop-up.